FREE SHIPPING ON ALL ORDERS TO JAKARTA!
FREE SHIPPING ON ALL INDONESIA ORDERS OVER IDR 500,000!

 

DOMESTIC SHIPPING

All domestic shipping rates are predetermined by J&T Express. Calculation is based on the weight and service of your shipment. This rate is automatically calculated as you 'checkout' of your shopping bag.

When placing your order, please take into consideration that all orders are typically shipped within 2 business days.

  • Payments confirmed Monday-Thursday will begin processing the next business day and will ship within 2 business days.
  • Payments confirmed Friday-Sunday will begin processing the following Monday.
  • There are no Saturday, Sunday, and Indonesia public holidays delivery.

Once your package leaves our warehouse, you would receive it in about 2-5 days. However, this amount of time that the shipment takes to arrive to you is an approximation - it may take more days for some distant addresses. We are not responsible for any delays that may occur.

If an order is placed with us and then refused and returned during the shipment due to an incomplete/mispelled address or no recipient at the time of arrival, you will be responsible for the original shipping fee that were incurred in shipping the package.

All domestic orders are sent via J&T Express unless otherwise specified by the buyer. If another shipping method is requested, additional charges may apply.

 

INTERNATIONAL SHIPPING

Eloise can process international orders throughout Southeast Asia and most countries worldwide. We ship internationally using EMS Pos Indonesia and FedEx. All international orders are FINAL. Shipping charges may increase depending on the total weight of your order.

At this time our website does not yet process addresses outside of Indonesia; however it is still possible to ship to you. If you provide us with the following information in an email to contact@eloisetowear.com (or simply click here), we can estimate the shipping costs based on the size and the weight of the item/s you wish to purchase:

1. Which item/s you wish to purchase.
2. The color and size/s of each item/s.
3. Your complete mailing address.

Upon arrival to the destination country, international orders may be subject to duties and taxes billed by the destination country customs department. The recipient must bear any additional charges for customs clearance; we have no control over such charges and cannot predict what they may be. Recipient is responsible for all duties/taxes/fees.